It is important to find a moving company that will come to your home to give you an estimate. This will not only assure you there will be no surprise expenses, but will also allow you the opportunity to ask a few questions to get a feel for who you will be dealing with. Make sure you discuss all aspects of the move including packing, shipping, distance charges and unpacking. Have the estimator do a complete walk through of your home and give a detailed quote. Get several quotes from local companies so you can compare prices and services.
Always look for an experienced mover. Remember these are your possessions and you want them in the best possible care. Moving companies that have been in business at least ten years are the best bet. Look at their facilities and trucks to ensure they are in good condition and have their name painted on them. Ask for and verify proof of licensing requirements and insurance. Do not be afraid to follow up to verify these things. Department of Transportation licenses can be checked and get an insurance certificate.
As with other service providers, get referrals and contact them. A company with a solid reputation will likely treat your belongings with care. Get a feel for the person who comes out to do an estimate. Ask questions and see if you feel comfortable. Trust your instincts and if you have any doubts at all, don’t use them. The Internet is a valuable tool to search for companies with a history of problems or to find known scammers. Also check with the Better Business Bureau to see if there are any complaints.
Any moving company that comes to your house should supply you with a copy of the booklet “Your Rights and Responsibilities When You Move”. There is a law requiring moving companies to supply this information. If they do not have it, do not choose them. Many scammers will not carry this with them because they do not want you to know what your rights are.
Choose a moving company that you feel comfortable with and that has a history of verifiable, good customer service. Do not sign anything until you are sure of your decision. Make sure to read the entire contract before signing so you are fully aware of your rights and obligations as well as theirs. Moving can be an enjoyable experience if you work with a reputable company.