Over the past 5 years the Internet has become the key research tool for consumers searching for products and services in the UK. As a result there has been substantial growth in websites providing information on niche products.
From our research customers want to find the following information on the first visit to website.
Introduction to the product
Answers to frequently asked questions
Search relevant articles
Request further information – quotation / traditional brochure
Buying Process
If you aim to purchase a headstone online you need to be aware of the following buying process before making a purchase.
Cemetery Rules and Regulations.
Before you purchase a headstone it is important to consider and research the rules, laws and regulations which apply to the burial site on to which it will be placed. These regulations generally deal with the acceptable sizes and formats etc.
Click here for example headstones regulations.
Never make an online purchase before considering these regulations as the headstone you buy may not be allowed to be erected.
Delivery and Installation.
Always ensure that you are clear of the retailer’s responsibilities with reference to delivery and instillation and coordinate with the burial site.
Security.
Before purchasing from an online company here a few checks that you should consider:
Length of company trading?
How large is their premises?
Do they offer secured payment online?
Do they offer a wide selection?
Do they offer installation and delivery?
How long will process take?
Are there any hidden charges?
What is the length of you guarantee?
