No longer do you have to wait weeks for your local train store to order something for you. Now you can just hop onto your favorite model train website or even eBay and order the exact piece you want, all within minutes.
There is a downside to the internet's reach though. You don't always know exactly what you're getting and it's easy to be fooled by an inaccurate description or misleading images.
These issues can be avoided, however, with some simple guidelines.
1. Buy from a reputable dealer
2. Buy brands and products lines that you have some experience and are familiar with
3. Ensure the website offers a good return guarantee
4. Use a credit card or some other payment method that provides you with protection in case of a problem
If you are unsure of a website's reputation, check with other people who are interested in the hobby. There are plenty of discussion groups and forums for model railroaders where plenty of people visit regularly.
Chances are good that someone has had experience with the website you're looking at - good or bad. People are generally quite happy to share their experiences, especially if they had a bad one.
If you can't find anyone who has dealt with a particular website before, it may be best to find an alternate source. They could just be new, but they could also be some kind of fly-by-night operation that may be difficult to deal with.
Most model train enthusiasts will continue to buy more equipment and accessories over time. For this reason, you will likely be developing a relationship with the vendors you like. Spending a little time to research them up front will ensure that you have a good experience and will find a vendor that you can continue to deal with for years to come.
