Buying contact lenses online is really quite a simple process once you have found a reputable store to purchase them from. A bit of common sense combined with some insight into the niche will yield both a quality product and a positive online shopping experience.
First of all, you need to make sure that the site at hand is a reputable one, not a “fly-by-night” operation that will just take your money and skip town. Fortunately, the internet (although the cause of many such scams) can help to detect a phony operation, you just need to know what to look for. First, be sure that the Verisign logo is present, meaning that your information (including credit card and other forms of payment) cannot be intercepted by an uninvolved third party. Another observation necessary would be the contact information for the company itself. Is it easy to find? Is the phone number easy to remember? Is it a 1-800 number? Are there “help” options on the site? Contact us? You need to be sure that this company is willing to allow you to contact them when you want (or need) to, as this will ensure that they’re a “customer friendly” company.
If you’ve checked all of the above but still don’t feel quite right about the situation, you may want to check with the attorney general’s office or Better Business Bureau to see if there are any outstanding complaints against the company in question.
Brand recognition is another key element for a reputable contact lens website, and most such brands will allow their logo to be displayed on reputable reseller’s sites.
Finally, don’t be afraid to check personal reviews of the site, as well as the generic options available in your contact lens prescription. Generic doesn’t mean “cheap”, it means “a less costly alternative, for there’s no corporate logo on the item at hand”.
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