As the leading industry bodies representing membership from a high percentage of UK holiday parks the BH&HPA & NCC have approached the OFT to discuss a template of best practice terms and conditions relating to purchase and licence agreements for a static holiday caravan pitch.
This agreement forms the key legal contract between vendor and buyer and many disputes relate directly to key issues which are covered within the proposed improvements, including pitch review and sale of static caravan.
These template terms aim to give more transparent terns for customers and will include;
• Increased clarity of rights and obligations of both parties concerned
• Increased clarity of expected behavioural standards.
• Fairer rules with reference to the owners rights when selling a caravan.
• Faire terms with reference to termination terms should an owner wish to cancel and agreement early.
• An improved process for pitch review.
• Preservation of owners rights when a park wishes to move static caravan due to site developments.
• Improved dispute resolution service.
The OFT also publish a leaflet called ‘A Fair Pitch for your caravan’ to help customers seek guidance on unfair terms and conditions in purchase and licence agreements provided to customers by park owners at the time of purchase. For more information visit the OFT’s website.