Expand your customer base and revenue
Adding new channels to acquire customers would no doubt have an impact on your earnings. Customers who have never dined in your restaurant may decide to place an online order. Similarly, guests whose schedule doesn't allow them to dine at a restaurant before closing now have the option of picking something up or having it delivered so they can enjoy your dishes at home.
Increase awareness for your business
When people are looking for information, the first place they will look is on the web. It is therefore, important that if someone is looking for your business they can find the information as soon as possible so that they won't patronise your competitor. This won't be possible if you don't accept online orders.
Reviews
Reviews can make or mar any business. Since you do not want negative reviews for your restaurant, you want to maintain a high service standard. These favourable reviews will encourage other customers to order from your restaurant.
Online food ordering is the future
Ordering food and other items is the future and soon, very few people will go to a physical restaurant to dine. They will just order their foods online and if you do not join the march now, you will be losing out big time. By then, your customer base would shrink and you will be forced to sign up to a food ordering platform to revive your restaurant!
